You have just landed after a long flight. You stretch your legs, grab your passport, and walk toward the baggage claim. You wait. The belt starts moving. Bags appear. People grab their luggage and leave. But you keep waiting. Soon, the belt stops. Your bag is not there. If you have ever tried to look for a missing suitcase in a crowded airport, you know that feeling in your stomach. It is confusion mixed with frustration. This happens more often than you think. Airlines handl